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Case studies supporting modern general practice access

Case studies can showcase the progress practices are making towards the modern general practice access model.  On this page, you will find case studies from NCL practices and other primary care providers, sharing their learning and experiences.

To submit a case study for your practice, click the button below:

BMA GP triage case studies

NCL practices can access case studies to help learning on how to make triage systems work for clinicians.

eHub case studies using eConsult

eConsult has worked with 10 different eHubs from across the country. You can read about their experiences adopting eConsult for triage using the link

Contact the NCL Training Hub PCARP team

For questions about the resources on this page, please reach out to the NCL Training Hub team via

Additionally, we welcome practices interested in participating and sharing their experiences in transitioning to different aspects of the modern general practice operating model. Please email the team via