Resources
14th September 2023
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NHSE Courageous Conversations Training
In this bitesize course, you will look at what makes a conversation courageous and how you can have successful conversations that make a difference.
21st November 2022
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Webinar: Coping with Challenging Behaviour towards health & social care staff
This interactive session builds practical strategies for prevention, de-escalation and support in situations of conflict.
18th November 2022
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Handling difficult conversations: Caring for yourself and others with compassion
This training is targeted at colleagues in patient-facing, frontline roles across all sectors of the NHS, who may not have received any training of this type before. Please note that the communication techniques and skills taught are foundation level – this is not an advanced level course.
14th October 2022
Link
Resilient Team Academy Membership - Shapes Toolkit
Your free annual subscription to the Resilient Team Academy - an online membership for busy leaders in health and social care. Access all the Shapes Toolkit training for you and your team.