Patient Engagement
The Training Hub has run two sessions focused on supporting practices to establish and manage their Patient Participation Groups (PPGs).
How to run a Patient Participation Group (PPG): Practical Support and Strategies for NCL Practices
Led by experienced NCL practice managers, this session covered topics on starting your group, growing a diverse patient membership, and how to engage with the local patient community.
You can watch the recorded webinar by clicking on the window on the right side of the page.
Essential Skills for Chairing PPGs and Engaging Patient Community Groups
This session was led by two expert speakers: Litsa Worrall (Chair of the Enfield PPG Network) and Ian Beever (Trainer) and covered various topics, including:
How to engage underrepresented communities within your PPG and other patient feedback channels
The importance of ensuring your PPG membership reflects your patient population
Strategies for engaging different community groups and sharing their input
Effective communication and engagement with diverse groups, and the benefits this brings to your practice and patient wellbeing
Tips for encouraging participation from a variety of individuals on specific topics
Managing discussions to ensure all participants are heard and treated equitably
How to energise meetings and keep them productive
The role of technology in enhancing the value of your PPG
You can watch the recorded webinar by clicking on the window on the right side of the page.
Resources for NCL Practices
Below you will find further resources to support patient engagement within your practice.
Following on from the above webinar on Essential Skills for Chairing PPGs and Engaging Patient Community Groups, Ian Beever has put together the below list resource pack to support NCL practice's with their PPGs.
Healthwatch Haringey have produced this Patient Participation Groups (PPGs): Good Practice Guidelines to support NCL Practices with setting up and managing PPGs. Please click below to download a copy of this guide.
On this two-week course from NHS England, discover how you can help primary care settings by supporting diverse communities. Learn how to implement patient-centric approaches that prioritise inclusivity and empowerment.
By the end of this course, you’ll feel confident in engaging with people and communities to deliver impactful healthcare services. You’ll foster collaborative partnerships, enhance patient involvement, and effectively address health disparities, ensuring equitable healthcare delivery and patient satisfaction.
Click here to access this course.
NHS staff are eligible to access this course for free, register for an account with FutureLearn using your NHS email address to access this course and many others for free. Click here to register now!