NCL Supervision Toolkit
The NCL Supervision Toolkit was created by multi-professional teams across primary care. It offers guidance on how organisations can build and provide effective supervision to their teams and learners.
Each chapter in the toolkit covers key topics from the programme’s workshops and includes:
A workbook to download and complete at your own pace, with exercises and reflections on key concepts in primary care supervision
Narrated slides for download and to support with using the workbook
A video to support learning with your supervisees and teams
Resources and useful links for additional information and further learning.
About the NCL Supervision Toolkit
The NCL Supervision Support Programme developed this toolkit after running a series of workshops for supervisors and supervisees. These workshops were designed in response to the 2024 NCL Training Hub Supervision Review.
All workshops and toolkit chapters in the programme were developed by the NCL Education Faculty Borough Programme Directors.
NCL Supervision Toolkit Chapters
Understanding the three different types of supervision
This chapter focuses on NHS England’s three types of supervision, exploring the purpose and wider benefits of each type.
Understanding different roles
This chapter outlines the differences between Paramedic, Pharmacist Physician Associate, Physiotherapist, and Practice Nurse roles to support supervision in Primary Care multi-professional teams, and signposts to further resources.
Tackling common misperceptions of supervision In Primary Care
This chapter aims to dispel common misconceptions about the supervisor's role. It also covers different learning approaches that support collaborative learning and working.
Emotional Intelligence Skills: developing your confidence as a supervisor
This chapter covers how Emotional Intelligence (EI) is a key component of effective supervision. It will also demonstrate ways supervisors can incorporate EI as part of Personal Development Plans (PDP).
Supervisees who challenge us
This chapter will explore strategies supervisors may want to use to address and resolve situations where they may find their supervisee challenging.
Psychological Safety
This chapter explores how Psychological Safety in supervision promotes a constructive, supportive learning environment in primary care.
Action Planning for Supervisees & Supervisors
This chapter explores how action plans can be used by supervisors as part of their supervisee’s development and curriculum.
Teaming & its relevance to Primary Care teams
This chapter explores how teams can work together within practice settings and across wider organisations and multidisciplinary structures, such as neighbourhood teams.
Action Planning within & across organisations
This chapter explores how action plans can be used by teams within and across organisations to support effective supervision practices.
More information about the Education Faculty and how your local Programme Director can support you and your team is below.
The Education Faculty is comprised of Faculty Programme Directors across each NCL borough:
Dr Rakhee Shah, Barnet Faculty Programme Director
Barnet Training Hub: barnet.cepnadmin@nhs.net
Chaima Hale, Camden Faculty Programme Director
Camden Training Hub: info@communitymatters.co.uk
Dr Gemma Bailey, Enfield Faculty Programme Director
Enfield Training Hub: nclicb.enfieldtraininghub@nhs.net
Dr Carmel Sher, Haringey Faculty Programme Director
Haringey Training Hub: nclicb.haringey.training@nhs.net
Dr Rini Paul, Islington Faculty Programme Director
Islington Training Hub: igpf.islingtontraininghub@nhs.net
Contact your local borough Training Hub at the email addresses above to sign up for regular communications about forthcoming workshops local education and training updates.
More information on the NCL Education Faculty can be found on the NCL Training Hub website: https://www.ncltraininghub.org/training-and-support/faculty-and-quality/education-faculty.
The Education Faculty includes programme directors from NCL’s five Boroughs who work together to create and deliver educational resources to meet local and system wide learning needs.
Much of the education is delivered in Borough Multi-Professional Educator Groups (MPEGs) on a Teach-The-Teacher model. This allows attendees of MPEGs to access narrated slides, videos, facilitator notes and lesson plans to share learning with their colleagues and learners.
Multi-Professional Educator Groups (MPEGs) bring together trainers, educators, and supervisors through local borough education sessions. These sessions provide education and peer support for educators and supervisors at all levels and roles in primary care, with opportunities to share challenges and best practice.
Each NCL borough runs its own MPEG, led by the local borough faculty Programme Director.
You can sign up for forthcoming workshops shown on the events calendar on the Education Faculty webpage.
Get in touch
If you have any questions relating to the supervision toolkit, please contact the NCL Training Hub Faculty and Quality team: