North Central London Training Hub homepage

Education

In this category, we are looking for organisations that prioritise training and development, and supporting people in their career. We want to hear about structured training and development initiatives, which form an integral part of the organisational culture and positively impact the team.

Winners, Runner Up and Highly Commended

Below are the details of the prize winners in this category. Click on the sections below to find out some tips on how you can replicate some of these projects in your own practice or care home.

If you would like to contact the nominees about further details of their work, please email neslisan.yilmaz@nhs.net and you will be connected with the project lead.

Dr Sam Wells, Caversham Group Practice

Delivery within The Caversham Group Practice of the UCL Medicine in the Community teaching module for 4th year medical students.

Dr Sam Wells has been nominated for his innovative leadership in delivering the UCL Medicine in the Community module for 4th-year medical students at The Caversham Group Practice. In a challenging climate for general practice, Sam fosters a secure, dynamic learning environment that enhances students’ clinical skills and inspires them towards careers in primary care.

Dr Wells employs simulation training for difficult scenarios and engages patients as active participants in the learning process, co-creating a holistic, patient-centred approach to care. Immediate feedback, exploration of reliable information sources, and a compassionate teaching style ensure students feel supported and valued.

Want to replicate this in your setting? Here are some top tips from the nominees:

We would give 3 key pieces of advice:

  • Focus on creating the safe learning environment.

  • Explain your teaching methods to your colleagues so they can help identify recruits to the pool of patient experts.

  • Using in the moment, dynamic feedback cycles really support learning.

Runner up: Ewelina Religa, TLC Carlton Court Care Home

Pioneering Excellence in Care and Medication Management at TLC -Carlton Court

Ewelina Religa has been nominated for her pioneering leadership in advancing care standards and medication management at TLC - Carlton Court. She implemented electronic medication administration records (e MAR), revolutionising medication safety and accuracy, and introduced innovative healthcare technologies such as Tympa Health’s hearing assessment system and Whzan Digital Health’s monitoring tools.

Ewelina’s mentorship programme for student nurses has cultivated a skilled and compassionate workforce, while her leadership in projects like the Ally Research initiative on falls prevention has improved resident safety and wellbeing. Her holistic and innovative approach has enhanced staff engagement, reduced turnover, and set new benchmarks in resident care.

Want to replicate this in your setting? Here are some top tips from the nominees:

If Ewelina Religa's work at TLC were replicated elsewhere, she would emphasise key strategies for success. This includes promoting innovation in care delivery, investing in staff development, maintaining operational excellence, continuous improvement, fostering a positive work environment, collaboration, and listening to the community for feedback and improvement.

Highly commended: Whittington Community Heart Failure Service

Heart failure at Home Monitoring

The Heart Failure at Home Monitoring project, piloted in Northeast PCN in Haringey, has been nominated for its innovative approach to improving heart failure management. Focused on deprived populations, this initiative introduced digital platforms for home-based monitoring, empowering patients to manage their condition while receiving personalised care.

The project involved two cohorts: newly diagnosed patients benefiting from rapid medication titration and stable patients receiving continuous monitoring. Its impact includes reduced hospital admissions, improved patient confidence, and enhanced clinician capacity through streamlined workflows and frequent MDT meetings. Patients experienced better outcomes through personalised care plans, educational resources, and seamless coordination between primary and secondary care.

Want to replicate this in your setting? Here are some top tips from the nominees:

  1. For Patient facing communication challenges and language barriers, resources and questionnaires need to be configurable to other languages and functionality to meet the needs of people with BSL/hearing/ easy read requirements (eg graphics interface; time given for input; validates the accuracy of manually entered data) (e.g. in Polish and/or Turkish).

  2. Support/training from the supplier to embed, troubleshoot and monitor the solution, as well as to tailor it to local population needs. Emphasis on the quality of the offer of post-purchase product support for users over time.

  3. Equitable and digitally inclusive in accordance with the EHIA Includes features that reduce barriers to digital access e.g., low internet use, available on multiple devices, easy to use.

  4. Training & Support Ensure the digital service provides effective training and onboarding, ideally including online resources and remote 1:1 training.

  5. Ensure the digital service provides the ability to log support and troubleshooting requests 24/7. Evidence that the service provider can respond quickly to support requests, including by prioritising those that are more clinically urgent. This would be defined in a service-level agreement and monitored with key performance indicators.