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Inclusivity

An inclusive culture is one where everyone feels like they truly belong. We are looking to celebrate an organisation that has an approach to equality, diversity and inclusion that positively impacts on individuals, operations and culture.

Winner and Runner Up

Below are the details of the prize winners in this category. Click on the sections below to find out more, and top tips on how you can replicate the winning and highly commended projects in your own practice or care home.

If you would like to contact the nominees about further details of their work, please email neslisan.yilmaz@nhs.net and you will be connected with the project leads.

WINNERS: CARLTON COURT CARE HOME TLC

Carlton Court Care Home: Embracing Diversity, Fostering Inclusion

Carlton Court Care Home has been nominated for its exceptional commitment to inclusivity and innovation. By implementing personalised care plans, cultural competency training, and the Care Home Assistant Practitioners (CHAPS) programme, the home fosters growth and excellence among residents and staff. Initiatives such as cultural events, intergenerational programmes, and partnerships with Tympa Health and Whzan Digital Health enhance the quality of care and community spirit. The Ally Research Project has notably reduced fall rates, reflecting the home’s dedication to safety and wellbeing. Recognised with Investors in People Double Platinum and Wellbeing

Accreditation Platinum 2023, Carlton Court exemplifies its core values of Truth, Love, and Compassion, creating a supportive environment where everyone can thrive.

Want to replicate this in your setting? Here are some top tips from the nominees:

To replicate the success of Carlton Court Care Home, it is essential to focus on key strategies.

  • This includes prioritising the well-being and growth of staff and residents through training and a supportive environment.

  • Embracing innovation in care practices and technology is crucial for enhancing health and safety.

  • Seeking accreditations and awards can validate achievements and elevate standards.

  • Engaging with the local community is important to enrich residents' lives and combat isolation. Implementing a variety of activities that promote physical, mental, and emotional well-being is also vital.

  • Involving residents in decision-making empowers them and strengthens community bonds. Committing to environmental sustainability sets a positive example.

  • Finally, celebrating successes boosts morale and reinforces a positive atmosphere. By adhering to these guidelines, others can replicate the positive impact of Carlton Court Care Home.

RUNNERS UP: Practice Manager Learning Group Leads (PMLGs)

Practice Manager Learning Groups - Barnet

The Practice Manager Learning Groups (PMLGs) provide vital support to Barnet's practice managers, offering regular sessions on key topics like finance, QOF, and NHS pensions. These sessions ensure managers stay informed and up-to-date, saving time and reducing stress.

Facilitated by experienced PMs, the interactive sessions foster collaboration, share best practices, and create a supportive community. Icebreakers and open discussions prioritise wellbeing, while tailored content empowers managers with the tools and confidence to improve patient care and practice operations. With excellent feedback and strong attendance, the PMLGs enhance manager retention, reduce isolation, and drive high-quality leadership across Barnet practices.

Want to replicate this in your setting? Here are some top tips from the nominees:

  • Ensure current topics.

  • Ensure a safe confidential space

  • Encourage interaction

  • Ensure trust